Privacy policy

1. About the Processing of Your Data

Your data is collected and processed to improve the digital services we provide through this website. We do not collect personal data without your clear and explicit consent.

Data processing is carried out by:

• Address: 13 Les Douets Fleuris, 35260 Cancale (headquarters)
• Company: Hotel Le Manoir des Douets Fleuris
• RCS: 930402888 (Saint-Malo)
• Siret: 93040288800026
• VAT Number: FR17930402888
• Data Processing Responsible Person: Emilie Leost

2. Purpose of Data Processing

The data collected is used to analyze website visitor behavior in order to identify potential issues, such as broken pages, search engine indexing problems, and the most appreciated content. Once processed (e.g., the number of visitors reaching a broken page, single-page visits), the data provides us with a detailed report that allows us to make necessary improvements for the proper functioning of the website.

This website processes only anonymized data, which does not allow us to clearly identify individual users of this site.

The data we collect includes:

• Number of visits
• Number of user sessions
• Bounce rate
• Average number of actions per visit
• Maximum number of actions per visit
• Number of pages viewed
• Types of channels used by visitors to access our website
• Entry pages
• Exit pages
• Geographic locations of website visitors
• Visit dates

3. Data Recipients

Who can access and process the data?

Our aesthetic medicine practice is the sole entity authorized to access your browsing data and any information submitted via the contact form.

Are the collected data shared with third parties?

Your data will not be shared with third parties, except in the following cases:

• When necessary to provide our services (technical providers, payment services, etc.)
• To comply with a legal obligation
• With your explicit consent

Where is the data collected?

The data is hosted in France. We do not share collected data with countries outside the EU.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from loss, unauthorized access, misuse, or disclosure.

5. Data Retention Period

We retain collected data for a period of 13 months (395 days).

As our data is hosted in France, we comply with French law, which specifies a retention period not exceeding 13 months.

6. Your Rights Regarding Collected Data

Since we only process personal data based on explicit consent, you can exercise the following rights:

• Right of Access: You can request access to your personal data at any time.
• Right to Erasure: You can request the deletion of all personal data we process about you at any time.
• Right to Data Portability: You can request a copy of all personal data we process about you via this website.
• Right to Withdraw Consent: You can withdraw your consent at any time by submitting your request through this website.

7. Use of Cookies

Our website uses cookies to enhance your user experience, measure website traffic, and offer personalized content. You have the option to refuse or manage cookies by adjusting your browser settings.

No non-essential cookies are placed on this site without your explicit consent. Therefore, we are exempt from displaying a cookie consent banner while remaining fully compliant with GDPR laws regarding data collection and protection.

8. Form Submissions

All contact forms on the website www.manoirdesdouetsfleuris.com are designed to collect the data you provide. Only our practice is authorized to collect and process your data. By submitting a form on this site, you consent to being contacted by a member of our organization.

Depending on the form you submit, the information you provide may be stored in a commercial mailing list, through which you consent to receive promotional information about our services and products via email and/or SMS. You can remove your information from this list at any time by requesting its removal or by clicking the unsubscribe link at the bottom of our promotional emails and/or SMS.

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page, and you will be informed via a notification on our website. We encourage you to regularly review this page to stay informed of any updates.